Shipping policy
Shipping Policy
Processing time
Orders are processed within 1–2 business days. You'll receive a confirmation email once your order has shipped, along with tracking information when available.
Shipping time
Standard delivery typically takes 7–12 business days from the date of shipment, depending on your location. While most orders arrive within this window, please allow up to 3 additional business days during high-demand periods or holidays.
Shipping cost
We offer free shipping on all orders — the cost is already built into our product pricing, so there are no surprise fees at checkout.
Order tracking
Once your order ships, you'll receive a tracking number via email so you can follow its progress.
Delays
Occasionally, factors outside our control — customs processing, carrier delays, or high order volume — can extend delivery beyond the estimated window. If your order is significantly delayed, please contact us at [your support email] and we'll help track it down.
Lost or damaged packages
If your package is lost in transit or arrives damaged, contact us within 30 days of the estimated delivery date and we'll work with you on a replacement or refund.